Troubleshooting
How to report an issue, how to request urgent help
All planned and unplanned outages in the production environment are communicated via our Telegram channel. We recommend you subscribe to be notified about all status updates.
All planned and unplanned outages in the development environment are communicated via our Teams channel. We recommend you subscribe to be notified about all status updates.
If it has never worked for you before, please, contact your CoreLedger manager.
Please check our Handling errors page. Most likely you will find the answer there. If not, you're welcome to report an issue in our GitHub Repository for TEOS API.
We offer you support according to the contract signed. If you have bought an option to get exclusive support, you are welcome to contact your CoreLedger manager.
Last modified 4mo ago