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TEOS API
TEOS API
  • 👋Welcome to TEOS API
  • Get started
  • TEOS API overview
    • Terms and concepts
      • Asset
      • Spark
      • Wallet
      • Supply
      • Warp
      • Invoice
      • Transaction
    • Architecture note
      • Tenant setup options
    • Authentication
    • Versioning
  • Using TEOS API
    • Postman examples
    • Rate limits
    • Dealing with blockchain transactions
      • How to get Ether for signing transactions
      • Transaction creation and submission
        • First transaction creation and submission for a new address on the private blockchain
    • Handling errors
      • 1xxxx codes
      • 2xxxx codes
      • 3xxxx codes
    • TEOS Events
    • Warp search
  • TEOS API references
    • TEOS API Swagger (OpenAPI)
  • Using additional APIs of TEOS Platform
    • User authentication flow with TEOS Authentication service and TMS
    • Device authorization flow with TxServer and TEOS Authentication service
    • Adding wallet to the TEOS Platform flow with TxServer and TEOS API
    • Using TxServer API
      • TxServer API (OpenAPI)
      • Key Pair Generation. Transaction Signing
      • Device Restoration
    • Using TEOS Authentication service
      • TEOS Authentication Service API
    • Using TMS API
      • TMS API Swagger (OpenAPI)
      • Handling errors
      • Changelog
    • Using Discovery Service
  • FAQ
  • Changelog
    • v0.9
    • Non-versioned changes
    • Previous versions (not supported)
  • Troubleshooting
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On this page
  • I get 503 Service unavailable error in production
  • I get 503 Service unavailable error in the development environment
  • I get an authorization error when calling any method of the TEOS API with the API key
  • I get some errors that are not clear to me
  • I have a blocker that is critical for my project and blocks my solution from functioning

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Troubleshooting

How to report an issue, how to request urgent help

PreviousPrevious versions (not supported)

Last updated 2 years ago

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I get 503 Service unavailable error in production

All planned and unplanned outages in the production environment are communicated via our . We recommend you subscribe to be notified about all status updates.

I get 503 Service unavailable error in the development environment

All planned and unplanned outages in the development environment are communicated via our . We recommend you subscribe to be notified about all status updates.

I get an authorization error when calling any method of the TEOS API with the API key

If it has never worked for you before, please, contact your CoreLedger manager.

I get some errors that are not clear to me

Please check our Handling errors page. Most likely you will find the answer there. If not, you're welcome to report an issue in our .

I have a blocker that is critical for my project and blocks my solution from functioning

We offer you support according to the contract signed. If you have bought an option to get exclusive support, you are welcome to contact your CoreLedger manager.

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